Alternative Dispute Resolution

CONSUMER NOTICE

In accordance with Law n.144/2015, of September 8, 2015, we have disclosed all Entities for Alternative Dispute Resolution that can be contacted in the event of a conflict, when purchasing a product or service referenced on this website.
It should be noted that when necessary, this solution compared to the judicial route is normally faster, less formal and less expensive.
Therefore, if you are dissatisfied and wish to discuss your situation, you can do so by contacting an Alternative Dispute Resolution Entity.

CNIACC – National Center for Information and Arbitration of Consumer Conflicts
www.arbitragemdeconsumo.org

CIMAAL – Center for Information, Mediation and Arbitration of Consumer Conflicts in the Algarve
www.consumidoronline.pt

CACCDC – Consumer Conflict Arbitration Center of the District of Coimbra
www.centrodearbitragemdecoimbra.com

CIMPAS – Information, Mediation and Insurance Ombudsman Center
www.cimpas.pt
More information on the Consumer Portal – www.consumidor.pt

CACCL – Lisbon Consumer Conflict Arbitration Center
www.centroarbitragemlisboa.pt

CICAP – Porto Consumer Information and Arbitration Center
www.cicap.pt

CIAB – Consumer Information, Mediation and Arbitration Center (Arbitration Court of
Consumption)
www.ciab.pt

CACCDC – Consumer Conflict Arbitration Center of the District of Coimbra
www.centrodearbitragemdecoimbra.com

CACC-RAM – Consumer Conflict Arbitration Center of RAM
https://www.madeira.gov.pt/cacc/

CASA – Automotive Sector Arbitration Center
www.arbitragemauto.pt